Privacy Policy
Effective Date: 07/14/2025
SonShine Roofing Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit sonshineroofing.com.
1. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Physical address
- User behavior data (via analytics scripts)
2. How We Collect It
We collect information when you:
- Fill out contact forms
- Sign up for our newsletter
- Interact with our website (via cookies and tracking pixels)
3. Tools and Third Parties
We use trusted third-party services to collect and process data:
- Google Analytics – to understand site usage and behavior.
- Facebook Pixel – to track ad performance and user interactions.
- Brevo – to send marketing and transactional emails.
- AccuLynx – to manage leads and customer communications via form integration.
- NETO – to automatically respond to inquiries and scheduling questions via SMS through an AI agent.
These services may use cookies and other tracking technologies as per their own privacy policies.
4. How We Use Your Information
Your information is used to:
- Respond to inquiries and provide customer support
- Improve our website and services
- Send occasional promotional and informational content
- Track and analyze user behavior to optimize marketing
5. Data Sharing
We do not sell, rent, or trade your personal data. Information may be shared only with third-party service providers listed above, solely for the purposes outlined.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
While we do not specifically target users in California or the EU, we honor reasonable requests to:
- Access your data
- Correct or delete your information
- Opt out of marketing communications
To make a request, contact us using the details below.
8. Security
We take security seriously. All data is protected with industry-standard security protocols. However, no method of transmission over the Internet is 100% secure.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
